In this data protection declaration, we, Amplifon SA, CH-Baar, explain how we collect and otherwise process personal data. This data protection declaration is not exhaustive; other data protection declarations, general terms and conditions or conditions of participation, contracts and similar documents may govern specific matters. Personal data means any information relating to an identified or identifiable individual.
If you provide us with personal data of other persons (e.g. family members or data of work colleagues), please ensure that these persons are aware of this privacy policy and only share their personal data with us if you are allowed to do so, the persons concerned agree and if this personal data is correct.
1. Types of data processing
Unless otherwise stated in the following sections, no personal data is collected, processed or used when using our website. When you access our website, some technical information is transmitted, in particular:
IP address,
type and version of the web browser used,
operating system used,
time of the request.
This data cannot be used by us to identify the individual user. The information is only used by us to provide and improve the content and functionality of our website.
We also use cookies to analyse and optimise our website and for marketing purposes.
In order to carry out the following services and offers selected by you on the website, we collect, process and use the personal data from you that is described in more detail below:
Contact forms
Under "Contact", you will be asked to enter your name, e-mail address, telephone number (optional) and the enquiry itself in a corresponding form. We collect, store and process this personal data in order to answer your enquiry. Please note that the data transmission when contacting us via the contact form is not encrypted.
2. Type of data processed
In order to provide you with the best possible service for your hearing, Amplifon AG, CH-Baar, requests the following data:
Usage data: Automatically collected data of a technical nature relating to the use of our websites.
General data (master data): This is general data that allows us to identify you directly (first name and last name).
Contact data: telephone number and e-mail address
3. Processing purposes and legal basis
Insofar as we request information via our contact form that is not necessary for contacting you, we have marked this as optional. This information is used to specify your enquiry and to improve the processing of your request. Any communication of this information is expressly on a voluntary basis and with your consent. Insofar as this involves information on communication channels (e.g. e-mail address, telephone number), you also agree that we may contact you via this communication channel in order to respond to your request.
When you access our website, we temporarily store general technical information, among other things. We collect this data in order to guarantee the function of our websites. We use cookies on our websites to enable the use of certain functions. Cookies are files that are stored on the hard disk of your computer and serve to facilitate navigation. They prevent you from having to re-enter all the necessary data each time you use the site. Cookies help us to tailor our website exactly to your needs, such as your national language. The use of these cookies is based on legitimate interests.
For the purpose of analysing and optimising our websites, we use various services, which are described below. For example, we can analyse how many users visit our site, which information is most in demand or how users find the offer. The use of these cookies is based on legitimate interests.
4. Scope of the transfer of data
In order to fulfil the purposes described in section 3, personal data may be disseminated in the following ways: Your data may be used by employees or authorised staff of Amplifon AG, CH-Baar, who are obliged to maintain confidentiality. Your personal data is only accessible to persons within the company who need this data to perform their duties. These persons are sufficiently trained to prevent loss, destruction, unauthorised access or unauthorised processing of this data.
5. Data dissemination
Your personal data will never be published, displayed or made available to an unmanageable group of people.
6. Profiling
Amplifon AG, CH-Baar, will not make your data the subject of fully automated decisions whose legal consequences affect you or which affect your person.
7. Duration of data storage
We will only store the personal data provided to us for as long as is necessary to fulfil the following purposes:
Data that we have collected on the basis of your consent will be deleted after you have withdrawn your consent.
Personal data that you provide to us of your own accord when filling out the contact form will be deleted after your request has been completed.
Usage data is deleted after your visit to our websites has been completed.
Data collected by us via Google Analytics and linked to cookies, user IDs (e.g. user ID) are automatically deleted after 14 months.
8. Rights of the data subject
With regard to the processing of your personal data, you may exercise the following rights against Amplifon AG, CH-Baar:
Right of access: you may request confirmation as to whether personal data relating to you is being processed and further clarification as to the content of this information.
Right to rectification: You may request that inaccurate data provided to us be corrected or completed.
Right to erasure: You can request that data be erased if it is no longer needed for our purposes, if you withdraw your consent or object to processing, if processing is unlawful or if there is a legal obligation to erase it.
9. Data controller
The person responsible for processing your personal data is the operator of these web pages:
Amplifon AG
Sihlbruggstrasse 109
CH-6340 Baar
Mail: infoch@amplifon.com
10. Cookies plugin
Website analysis
For the purpose of analysing and optimising our websites, we use various services which are described below. For example, we can analyse how many users visit our site, which information is most in demand or how users find the offer. Among other things, we collect data on which website a data subject came to a website from (so-called referrer), which sub-pages of the website were accessed or how often and for how long a sub-page was viewed. This helps us to design and improve our offers in a user-friendly way. The data collected is not used to identify individual users personally. Anonymous or at most pseudonymous data is collected. You have the right to object to the processing of your data for the purpose of analysing and optimising our websites at any time. For this purpose, we provide you with opt-out options for the respective services below. Alternatively, you can prevent cookies from being set in your browser settings.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, by activating IP anonymisation on this website, your IP address will be truncated beforehand by Google within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link.
You can find more information on this at tools.google.com/dlpage/gaoptout or at https://policies.google.com/?hl=en&gl=de (general information on Google Analytics and data protection). For more information, please visit https://policies.google.com/privacy?hl=en.
11. Changes to the privacy policy
We may amend this privacy policy at any time without prior notice. The current version published on our website will apply. Insofar as the data protection declaration is part of an agreement with you, we will inform you of the change in the event of an update if this is possible without disproportionate effort.